ISO 9001 aims to provide a practical and workable Quality Management System for improving and monitoring all areas of your business. Achieving the ISO 9001 standard is not about establishing a set of procedures that are complicated and difficult to manage. The aim is to provide a workable management system that is suitable for your organisation. With the right support and the knowledge of your employees, you will end up with a system that will improve all areas of your organisation. Implementing an effective and robust ISO 9001 Quality Management System (QMS) will help you to focus on the important areas of your business and improve efficiency. The management processes that are established throughout your business will provide a sound foundation, leading to increased productivity and profit. This in turn will improve your customer acquisition and retention. Some of the main benefits of ISO 9001 certification include:
All your processes are evaluated, standardized and explained to personnel
Training new employees is much easier
Problems are detected more quickly and solutions are improved
Better understanding of customer needs
Better perception of your company
Suppliers become more like partners
Overall communication is improved
Better knowledge of your company by employees
Improved participation of employees
Suitable for both small and large organisations
Better internal management
Increase in efficiency, productivity and profit
Improved customer retention and acquisition
Consistent outcomes, measured and monitored
Globally recognised standard
Mandatory if you want to tender for some public sector work
Eight Key Benefits of ISO 9001 Certification
You have objective proof that your organisation attaches great importance to quality and that you have it checked regularly by an independent party. This commitment increases confidence in your organisation.
You achieve higher operating efficiency. Organisations that consider quality management to be an integral part of their business operations usually achieve a higher operating efficiency than those that do not.
A certified ISO 9001 quality management system increases the quality of your services and raises your staff’s awareness.
A certified ISO 9001 quality management system ensures clear processes and (communication) structures, tasks and responsibilities throughout the entire organisation. This increases the involvement of your staff, which improves the working atmosphere and reduces the pressure of work.
You can detect and identify problems in good time, which means that you can quickly take steps to avoid the same mistakes in the future.
You make it clear to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business.
A certified ISO 9001 quality management system gives you a positive company image, raising you up to the level of your competitors or perhaps even a level higher.
It is possibly also in your commercial interest, seeing that more and more clients demand that their suppliers work in accordance with a certified ISO 9001 quality management system. A valid ISO 9001 certificate will be a prerequisite for some of your customers and a “nice to have” for others, when they are considering suppliers. It gives your customers confidence that you are working to standards and procedures that will provide them with a high standard of customer service. Benefits of ISO 9001 to your customers The ISO 9001:2008/ISO 9001:2015 standard is recognised worldwide and your customers will understand the benefits of working with companies that are ISO 9001 certified. In fact, some of your customers will only do business with certified companies because it gives them assurance that you management systems are constantly assessed and approved. They will know from experience that working with ISO 9001:2008/ISO 9001:2015 certified companies provides many advantages:
Improves reporting and communications
Better quality products and service
Right first time attitude
Fewer returned products and complaints
Independent audit demonstrates commitment to quality
More reliable production scheduling and delivery
Standards maintained by annual assessments Why Select Ascent Lanka? Ascent Lanka Advisors Companies is internationally recognized in the field of management consulting. We specialize in building organizations where employees love coming to work and customers love to do business. Our clients view their relationship with Ascent Lanka Companies as a partnership. When you are successful, we are successful. With our support, leaders have been able to make sound decisions based on accurate information. As a result of our work, we have clearly identified what it takes to build a culture where employees love coming to work and customers love to do business. Our team is a blend of experienced professionals with sector expertise and deep knowledge in advisory. Our services give answers to the executives’ agenda and provide sophisticated business solutions to complex challenges. We infuse accountability, authenticity, self-awareness and a culture of collaboration into each uniquely tailored engagement to foster fresh, game-changing initiatives for our clients. We offer leading edge ideas and solutions to our clients. Core reason for choose us: Niche Expertise, Flexibility to serve you better, Decade of collective Experience.