ISO 17020:2012



ISO 17025 is the global Standard that specifies the general requirements for competence to carry out inspections and has been adapted to providing scene of crime inspection Accreditation. Previously, accrediting bodies in the United States accredited crime scene units to ISO/IEC 17025, the international standard for analytical testing laboratories. ISO 17025 is the global standard for the technical competence of calibration and testing laboratories. In addition to establishing quality system, documentation and personnel requirements, it directs calibration laboratories to:

  • Analyse the uncertainty of each measurement
  • Incorporate the uncertainty into the test procedure and/or test limits
  • Provide the uncertainties with the calibration certificate and results.

ISO/IEC 17020 is more appropriate for the forensic work performed by crime scene investigation units. It is expected that a number of forensic laboratories will become accredited to both standards.

To obtain ISO 17020 Accreditation, your laboratory must document a quality management system (QMS). The growth in the use of management systems generally has increased the need to ensure that laboratories can operate to a QMS that is compliant with ISO 9001. When ISO 17020 was developed, it was written to incorporate all the ISO 9001 requirements that are relevant to inspection services and now specifically to crime scene investigation.

Reporting the uncertainty qualifies the accuracy of the measurement and aids understanding when results from different laboratories are compared.

ISO 17025 is the single most important metrology standard for test and measurement products. Nearly all national standards bodies and accreditation agencies around the world have adopted it. A growing number of companies require it and some industries have even incorporated it into sector-specific standards.

If your laboratory is accredited to (or complies with ISO 17020), it will also operate in accordance with ISO 9001, though you will not receive formal ISO 9001 certification.

Requirements of ISOI 17020:2012:

  • Assessment based on the International standard.
  • Define the type of examination.
  • Qualification requirement
  • Availability of facilities and equipment’s.
  • Examination of inspection result
  • Prepare Inspection report
  • Verify inspection report
  • Auditing of on-site inspection
  • Review of Documents
  • Assessing the office of inspection body.
  • Fulfil requirements of personnel

Benefits of ISO 17020:

The Ascent INSPECTA approach gives you:

  • positive reputation for your laboratory having achieved ISO 17020 Accreditation
  • a public statement that your laboratory ash met the highest operational requirements for crime scene processing
  • Enhanced quality in inspection
  • processes and procedures for crime scene processing that are documented and tested;
  • Rigorous quality processes that equate to fewer failures and errors.
  • Reduced cost of the inspection
  • Demonstrable compliance verified by a third party Accreditation Service;
  • international recognition for your crime scene processing;
  • marketing advantage
  • Achievement of customer satisfaction
  • Gain customer trust
  • Foresee risks and opportunities. Prepare yourself systematically, in advance for it
  • Continuous improvement
  • Increased efficiency of Inspection bodies
  • Certification adds credibility of international stature, against other organizations that do not demonstrate such third party endorsements
  • assurance of the accuracy and integrity of your scenes of crime scene processing;
  • competent workforce for performing tasks within your crime scene processing;

Problems faced in ISO 17020:

  • Inspection bodies find it difficult to grasp International standard of testing adding a Hurdle to ISO 17020 achievement.
  • Organizations provide insufficient training to the personnel which make the inspection bodies ineligible for the International standard conformity.
  • Heavy documentation process generates excessive burden on the inspection bodies making them to either opt out or distract from their goal.
  • Organizations face problems in auditing due to lack of proper knowledge, training and required competence to interpret the requirements of the standard.
  • Adopting a bureaucratic and incompatible ISO 17020 systems can prove painful, redundant and build fear in employs which can degrade their motivation.
  • Lack of commitment to establishing, implement and maintain ISO 17020 based quality management system, results in non-achievement of desired results.
  • Auditing, Training and improving quality can cost you more than you can input, which makes most of the organization to step out of the process.
  • Unprofessional and incorrect offers given by Consultants that displays a very wide range of pricing. This creates confusion and hampers the Consultant selection process.
  • The possibility that the Consultant guides through, and emphasizes on massive documentation which the organization cannot handle, and somehow aren’t the mandatory requirement of the international standard too.

How can Ascent INSPECTA help you?

Ascent INSPECTA is justifiably proud of our 100% SUCCESS RATE, of achieving first time certification through an Accredited Certification Body for our Clients.

  • Ascent INSPECTA guides you through a complete understanding of ISO 17020 processes.
  • Ascent INSPECTA provides complete understanding and proper training to personnel that can solve inspection issues easily.
  • Ascent INSPECTA provides training based on the need of the organization and not unnecessary ones. •Ascent INSPECTA based Solutions Architects perform a detailed business profile analysis and undertake a gap analysis before the project outline is designed. No repeats, no non useful documents are ensured.
  • Ascent INSPECTA expert guiding you about the inadequate resources will resolve various problems.
  • Ascent INSPECTA provides required training, education, and confidence to employees who eradicate fear and dopes confidence.
  • Ascent INSPECTA helps through imparting right education regarding coordination and motivation of management and employees help you achieve ISO 17020 standard conformity.
  • The Ascent INSPECTA Solutions Architect guides you through the entire ISO 17020 compliance and implementation till achievement of certification which will give you a sigh of relief.
  • Ascent INSPECTA is committed to providing a consistently high value service to our Clients.
  • The Ascent INSPECTA Solutions Architect guides you through the entire ISO 17020 compliance and implementation till achievement of certification which will give you a sigh of relief.
  • Ascent INSPECTA works 24X7, to cater the needs of its customers all over the world. This gives you ample opportunity to demand our services even in the odd hours and holidays.
  • Ascent INSPECTA has a general practice of complete analysis before an offer is given. It is extremely improbable that the total expenditure goes beyond the budgeted figures unless there are special requirements from the client’s end. “Not a single penny extra”, is a general motto that each Ascent INSPECTA employee abides by.
  • to understand how the Ascent INSPECTA suite of offerings can be used to transform your business, please contact us
  • we look forward to discussing your specific requirements, at your convenience

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