ISO/IEC 17024:2012

What is ISO/IEC 17024:2012 Certification?

ISO 17024 is an international standard that specifies the requirements for organizations that certify individuals against specific sets of competencies or skills. The standard sets out criteria for the design, development, and management of certification programs to ensure that they are fair, consistent, and reliable.

ISO 17024 is relevant in diverse sectors and industries where the certification of individuals holds significance. This includes areas such as:

  • Professional Certification: This encompasses certifications for a range of careers, including medical professionals, engineers, project managers, IT professionals etc.
  • Certifications for trades and vocational skills: Certifications for trades - like plumbers, electricians, and mechanics fall under this category.
  • Proficiency in languages: For language proficiency, such as IELTS or TOEFL, also come under the purview of ISO 17024.
  • Health and Safety: Certifications related to health and safety practices, such as those for occupational health and safety professionals, can also be governed by ISO 17024.
  • Information Security: It's related to information security, like CISSP (Certified Information Systems Security Professional), are covered by this standard.
  • Financial and Business Certifications:ISO 17024 guidelines can be applied to certifications for accountants, auditors, and other professionals in the financial field.

ISO/IEC 17024:2012


The standard guarantees adherence to specific principles in the certification process, encompassing impartiality, fairness, and consistency. It delineates stipulations for different facets of the certification procedure, including:

  • Development of Certification Programs: How the content, scope, and structure of the certification program should be developed.
  • Examination Processes: The development, administration, and evaluation of exams are carried out to guarantee a precise assessment of candidates' competencies.
  • Certification Body Governance: The organization offering the certification, including their management structure and accountability.
  • Impartiality and Conflict of Interest: Guidelines to avoid conflicts of interest that could undermine the integrity of the certification process.
  • Complaints and Appeals: How candidates can appeal decisions or file complaints about the certification process.

Benefits of ISO 17024:

  • ISO 17024 provides a framework for developing and maintaining certification processes that are consistent and standardized.
  • ISO 17024 certification enhances the credibility and trustworthiness of the certification program. It assures stakeholders that the certification process is rigorous, consistent, and impartial, leading to more confidence in the certified individuals' skills and competencies.
  • It's recognized internationally, which can be especially beneficial for professionals who work across borders or seek opportunities in different countries.
  • Quality Assurance - Need for well-defined, transparent, and effective certification processes.
  • ISO 17024 certification validates that certified individuals possess the required competencies and skills to perform their roles effectively.
  • ISO 17024 certification often requires ongoing professional development and recertification, which encourages individuals to continuously update and enhance their skills.
  • For industries where the quality of personnel's work directly impacts safety, security, or regulatory compliance, ISO 17024 certification helps mitigate risks by ensuring that certified individuals have the necessary skills to perform their roles safely and effectively.
  • Holding an ISO 17024 certification can significantly enhance an individual's marketability.
  • ISO 17024 emphasizes the importance of transparent and objective certification processes. This reduces the potential for bias, favoritism, or subjectivity in the certification evaluation, which in turn promotes fairness and equal opportunities.
  • The ISO 17024 standard requires a focus on continual improvement of the certification program. Regular reviews and updates ensure that the certification process remains relevant and aligned with industry needs and evolving standards.

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